Terms and Conditions

YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS BY PLACING AN ORDER FOR ANY PRODUCTS FROM THIS WEBSITE. YOUR ORDER CONFIRMS THAT YOU HAVE THE LEGAL AUTHORITY TO AGREE TO THESE TERMS AND CONDITIONS ON BEHALF OF SUCH ORGANIZATION OR COMPANY.

Sweet As Pie Pty Ltd is a retailer and distributor of artisanal pies and tarts.

All of these terms and conditions are mutually agreed upon by you and Sweet As Pie Pty Ltd. (the “Website”), including all material, functionality, and services made accessible on or through the Website, regardless of whether you are a visitor or a registered user.

You are granted a limited, non-exclusive, non-transferable licence to use the Website upon acceptance of these Terms of Use. To begin, you must read the Terms & Conditions. By accessing and using the Website, you agree to the following terms: 

Three policies apply to us: I have read and agree to the following terms and conditions: these Terms of Use; our Privacy Statement at https://sweetaspie.co.za/privacy-policy/ and our Terms and Conditions for Online Sales of our products. You are not permitted to use the Website if you do not agree to the Terms of Use, or the Privacy Statement.

Changes to the Terms and Conditions

We have the right to modify or replace these Terms & Conditions at any time. When updates are posted, they are immediately available.

If you continue to use the Website after the changes are made, you are deemed to have accepted and consented to them. You must check this page upon each visit to our website to ensure that you are informed of any changes.

Utilization of the Website and Account Protection

There is no requirement to notify you if we stop or change our Website, any service or material available on it. We will not be liable if a portion or the entirety of the Website becomes inaccessible for any reason. We reserve the right to restrict access to parts or all of the Website, including areas accessible to registered users.

To access certain areas of the Website or certain portions of its content, you may be required to register or provide additional information. You must supply accurate, current, and complete information in order to use the Website. Sweet As Pie Pty Ltd shall take all reasonable efforts to protect the personal information of its users. You acknowledge that our Privacy Policy applies to all information you supply and that we may use it in accordance with our Privacy Policy.

You are responsible for maintaining the confidentiality of any user name, password, or other piece of information that you select or that is provided to you as part of our security procedures. Additionally, you agree not to allow anyone else to access this Website or any portion of it using your user name, password, or other security credentials. You agree to immediately tell us of any unauthorized use of your user name or password, or of any other breach of security. Additionally, you agree to log out at the conclusion of each session. When utilizing a public or shared computer, exercise extreme caution to avoid disclosing your password or any other sensitive information.

We reserve the right to disable your user name, password, or other means of identification if you breach any condition of these Terms of Use.

Online purchases and additional terms and conditions

On our website and in select retail locations operated by third parties. The products and prices displayed on the website are subject to change at any time. This agreement comprises our Terms of Sale, which govern all transactions conducted on or via the Website.

When you place an order with Sweet As Pie Pty Ltd or a third party,Sweet As Pie Pty Ltd or the third party may request that you provide certain information, such as your credit card or other payment information. By making a purchase from Sweet As Pie Pty Ltd or a third party, you agree to supply Sweet As Pie Pty Ltd with accurate, complete, and current information. You are liable for all charges to your account, credit card, or other mode of payment, as well as any applicable taxes.

Certain Website areas, services, or features may be subject to additional terms and conditions. These Terms of Use are supplemented by the following terms and conditions.

Order Receipt and Cancellation

You understand that your order constitutes an offer to purchase all of the products stated in it. We are required to accept all orders; otherwise, we will be unable to offer the products to you. We reserve the right to refuse orders at our sole discretion, even after sending you a confirmation email with your order number and item information.

Prices and Conditions

The prices published on this website may vary from those displayed on other websites or in retail locations. Prices, discounts, and special offers are subject to change at any time without notice. All prices are in (ZAR) South African Rand unless otherwise noted and are subject to change without notice. Prices for orders placed after the modification may increase. Taxes, shipping and processing fees, and similar expenses are excluded. These taxes and fees will be itemized in your shopping cart and email confirmation of your order. While we make every effort to display accurate pricing information, typographical errors, inaccuracies, or omissions may occur. We reserve the right to cancel any orders that contain inaccuracies, errors, or omissions.

These Terms may be modified from time to time by promotions that we conduct on the Website. If these Terms conflict with the terms of a promotion, the terms of the promotion take precedence.

Unless otherwise agreed in writing, we must obtain payment in advance of accepting an order. All transactions can be made using a variety of different payment methods, including major credit/debit cards, Mobicred, SnapScan, Instant EFT, Google Pay and Apple Pay and DPO Payfast enables you to make secure payments on our website. Please allow two business days for processing of your order. The information you provide us with regarding your credit card is accurate, complete, and current; you are authorized to use such credit card for the purchase; your credit card company will honor charges; and you agree to pay charges at the posted prices, including shipping and handling charges and any applicable taxes, if any, regardless of the amount quoted on the Website at the time of your order.

Accepted payment methods

Payment can be made by Visa, MasterCard, or bank transfer into the Sweet As Pie Pty Ltd bank account, which can be obtained upon request.

Security and card acquisition

Sweet As Pie Pty Ltd will accept card transactions using DPO Payfast, the approved payment gateway for all South African acquiring banks. DPO Payfast employs the most advanced encryption available, Secure Socket Layer 3 (SSL3), and no card information is retained on the website. Users can examine their security certificate and security policy at www.payfast.co.za.

Customer information is kept separate from card information

Sweet As Pie Pty Ltd will keep customer information separate from card information supplied by the client on DPO PayFast’s secure site. Visit https://www.payfast.co.za/ for more information on DPO PayFast.

Title and Loss Risk

We will arrange for your order to be ready for collection by you within a reasonable time. Pick-up locations options are listed on the https://sweetaspie.co.za/pick-up-locations/ page.

Collection conveys title and eliminates the risk of loss. Collections dates are provided as a guideline only. We accept no responsibility for shipment delays.

There are no refunds. Due to the perishable nature of the products sold on this website, we do not provide refunds or accept returns.

Disclaimers. ALL PRODUCTS ON THIS WEBSITE ARE SOLD “AS IS,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

TO THE EXTENT THAT THE ABOVE DISCLAIMER IS INAPPLICABLE TO YOU, YOU SHOULD SEEK THE ADVICE OF YOUR LEGAL COUNSEL.

Limitation of Liability A) IF THE DAMAGES WERE FORESEEABLE; B) IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE).

PAYMENT RECEIVED FOR PRODUCTS ORDERED VIA OUR WEBSITE.

These liability limitations apply only to the degree permitted by law.

Collection policy

Requests will be processed within two (two) business days, subject to availability and confirmation of payment, and collection will be confirmed by order number with information about collection location.

The goods and services offered by Sweet As Pie Pty Ltd are subject to availability. If a product is unavailable, Sweet As Pie Pty Ltd will reimburse the consumer in full within 30 days or replace it with a similar product in a different container. If a client cancels a purchase, they will be charged a 10% administration fee.

Country of merchant outlet and transaction currency

South Africa is the merchant outlet nation when the cardholder is presented with payment alternatives. South African Rand (ZAR) is the transaction currency.

Responsibility

Sweet As Pie Pty Ltd is responsible for all parts of the transaction, including the sale of products and services on this website, customer care and support, dispute settlement, and goods collection.

Domicile country

This website is governed by South African law, and Sweet As Pie Pty Ltd chooses 9 Duncan Road, Makers Landing, The Cruise Terminal Building, Victoria & Alfred Waterfront, Cape Town, 8000 South Africa as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatever nature.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: zanele@sweetaspie.co.za

By phone number: +27 74 468 8682